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Our Solutions

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Who we serve

We work with elected officials across the country, at all levels of government.

  • United States Congress
  • State Legislatures
  • Governors
  • Attorneys General
  • County Executives
  • County Councils
  • Mayors
  • City Councils

Communications and Outreach

Keep in touch with the people you serve. When elected officials take office, they can easily lose touch with the people they worked so hard to build relationships with on the campaign trail. It’s more important than ever to let people know about the good work that you’re doing, and give them updates and information relevant to their specific interests and concerns.

01
Reach the Right People

Send messages to constituents based on characteristics such as their profession or neighborhood.

A group of people holding hands in a circle formation
02
Establish a Cadence

Check back with constituents who voiced their concern for an issue and tell them what you are doing to help.

A person arranging their calendar
03
Branded Newsletters

Produce design-forward newsletters and emails in minutes.

An artist painting their masterpiece
01
Reach the Right People

Send messages to constituents based on characteristics such as their profession or neighborhood.

A group of people holding hands in a circle formation
02
Establish a Cadence

Check back with constituents who voiced their concern for an issue and tell them what you are doing to help.

A person arranging their calendar
03
Branded Newsletters

Produce design-forward newsletters and emails in minutes.

An artist painting their masterpiece

Constituent Services & Casework

When people have trouble getting the government services they need, they often seek help from their elected officials. Representatives and their staff field requests from people who need social services benefits, official government documents and access to special programs. This requires back-and-forth with the constituent and with other government agencies. Indigov helps your team manage and track this activity, provide the constituent with status updates and resolve these requests quickly and effectively.

01
Constituent Profiles

When a person sends a request to your office, you can see their contact information and all of their past interactions with your office at-a-glance.

A user profile
02
Collaborate with Agencies

Agency contact information is at your fingertips. Reach out to get the information and status updates you need.

Two people collaborating to solve a puzzle
03
One Source of Truth

Casework sometimes requires many calls and emails to the constituent and agency. See it all in one convenient place.

A person reviewing files from a single folder on their desktop
01
Constituent Profiles

When a person sends a request to your office, you can see their contact information and all of their past interactions with your office at-a-glance.

A user profile
02
Collaborate with Agencies

Agency contact information is at your fingertips. Reach out to get the information and status updates you need.

Two people collaborating to solve a puzzle
03
One Source of Truth

Casework sometimes requires many calls and emails to the constituent and agency. See it all in one convenient place.

A person reviewing files from a single folder on their desktop

Responding to Your Residents

Elected officials receive calls, emails and social media messages day in and day out. These include opinions on policy issues, advocacy about hot topics and requests for help accessing government services. With your office's many responsibilities, it can be hard to give each person the right level of attention and keep track of the bigger trends these messages can reveal. Indigov gives you and your team the tools to stay on top of correspondence and build trust with the people you serve.

01
An Inbox for Everything

Indigov captures all constituent communications: calls, emails, social media and more.

respond-inbox.svg
02
Triage High-Volume Emails

Batch and respond to emails from advocacy groups in just a few clicks.

A person facing multiple emails from their inbox
03
Draft & Approve Responses

Keep your team on message with official responses to common constituent concerns.

A person approving a response
01
An Inbox for Everything

Indigov captures all constituent communications: calls, emails, social media and more.

respond-inbox.svg
02
Triage High-Volume Emails

Batch and respond to emails from advocacy groups in just a few clicks.

A person facing multiple emails from their inbox
03
Draft & Approve Responses

Keep your team on message with official responses to common constituent concerns.

A person approving a response

Reporting & Analytics

As the leader of your community you want to keep in touch but also keep track of the services you’re providing and the sentiment of your residents on key issues. Indigov provides data and analytics that offer real insights about your office and constituents. A live dashboard shows you how frequently people are reaching out to your office, what issues they care about and how quickly your team responds. Flexible reporting allows you to create reports about exactly the data you need, delivered to your inbox on a schedule you choose.

01
Trending Topics

Track what events and policies people are writing about, and their positions.

A person pointing to a variety of charts
02
Communications by Channel

Understand when people are contacting you, by day and time.

A group of people where one person is emailing, another is sightseeing, and another is sorting
03
Team Performance

Average response time and activity by team or by person.

Two people measuring the time for a race
01
Trending Topics

Track what events and policies people are writing about, and their positions.

A person pointing to a variety of charts
02
Communications by Channel

Understand when people are contacting you, by day and time.

A group of people where one person is emailing, another is sightseeing, and another is sorting
03
Team Performance

Average response time and activity by team or by person.

Two people measuring the time for a race