Our Solutions
Who we serve
We work with elected officials across the country, at all levels of government.
- United States Congress
- State Legislatures
- Governors
- Attorneys General
- County Executives
- County Councils
- Mayors
- City Councils
Communications and Outreach
Keep in touch with the people you serve. When elected officials take office, they can easily lose touch with the people they worked so hard to build relationships with on the campaign trail. It’s more important than ever to let people know about the good work that you’re doing, and give them updates and information relevant to their specific interests and concerns.
Reach the Right People
Send messages to constituents based on characteristics such as their profession or neighborhood.
Establish a Cadence
Check back with constituents who voiced their concern for an issue and tell them what you are doing to help.
Branded Newsletters
Produce design-forward newsletters and emails in minutes.
Reach the Right People
Send messages to constituents based on characteristics such as their profession or neighborhood.
Establish a Cadence
Check back with constituents who voiced their concern for an issue and tell them what you are doing to help.
Branded Newsletters
Produce design-forward newsletters and emails in minutes.
Constituent Services & Casework
When people have trouble getting the government services they need, they often seek help from their elected officials. Representatives and their staff field requests from people who need social services benefits, official government documents and access to special programs. This requires back-and-forth with the constituent and with other government agencies. Indigov helps your team manage and track this activity, provide the constituent with status updates and resolve these requests quickly and effectively.
Constituent Profiles
When a person sends a request to your office, you can see their contact information and all of their past interactions with your office at-a-glance.
Collaborate with Agencies
Agency contact information is at your fingertips. Reach out to get the information and status updates you need.
One Source of Truth
Casework sometimes requires many calls and emails to the constituent and agency. See it all in one convenient place.
Constituent Profiles
When a person sends a request to your office, you can see their contact information and all of their past interactions with your office at-a-glance.
Collaborate with Agencies
Agency contact information is at your fingertips. Reach out to get the information and status updates you need.
One Source of Truth
Casework sometimes requires many calls and emails to the constituent and agency. See it all in one convenient place.
Responding to Your Residents
Elected officials receive calls, emails and social media messages day in and day out. These include opinions on policy issues, advocacy about hot topics and requests for help accessing government services. With your office's many responsibilities, it can be hard to give each person the right level of attention and keep track of the bigger trends these messages can reveal. Indigov gives you and your team the tools to stay on top of correspondence and build trust with the people you serve.
An Inbox for Everything
Indigov captures all constituent communications: calls, emails, social media and more.
Triage High-Volume Emails
Batch and respond to emails from advocacy groups in just a few clicks.
Draft & Approve Responses
Keep your team on message with official responses to common constituent concerns.
An Inbox for Everything
Indigov captures all constituent communications: calls, emails, social media and more.
Triage High-Volume Emails
Batch and respond to emails from advocacy groups in just a few clicks.
Draft & Approve Responses
Keep your team on message with official responses to common constituent concerns.
Reporting & Analytics
As the leader of your community you want to keep in touch but also keep track of the services you’re providing and the sentiment of your residents on key issues. Indigov provides data and analytics that offer real insights about your office and constituents. A live dashboard shows you how frequently people are reaching out to your office, what issues they care about and how quickly your team responds. Flexible reporting allows you to create reports about exactly the data you need, delivered to your inbox on a schedule you choose.
Trending Topics
Track what events and policies people are writing about, and their positions.
Communications by Channel
Understand when people are contacting you, by day and time.
Team Performance
Average response time and activity by team or by person.
Trending Topics
Track what events and policies people are writing about, and their positions.
Communications by Channel
Understand when people are contacting you, by day and time.
Team Performance
Average response time and activity by team or by person.