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The efficiency of customer service meets the next generation of gov
t

With Indigov's constituent relations tool, elected officials can respond and reach out to each constituent with a message that matters.

Reduce response time.
Improve engagement.

Avg. staff response times

Over the past 15 years, government officials have seen an explosion in incoming requests. New digital channels make it hard to keep pace, and constituents expect an increasing level of engagement. We built Indigov to solve this problem and help our democracy scale better.

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an octopus handling communications

We are where you are

Indigov’s clients span 35 states and 2 territories
Map with pinpoints of where our clients are based
What our clients are saying
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Congressional Communications Director
“In my conversations with other House and Senate staff, I sang my highest praises for Indigov and how great of an experience we are having working with y’all. Truly, thank you so much for all the fantastic assistance and forward-thinking updates!”

How it works

01
Rapid Email Response

Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.

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02
Centralized Casework

Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.

A timeline illustration with multiple icons at the bottom
03
Inbox for Everything

Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface.

A person taking calls with speech bubbles around them
04
Smart Tagging

Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.

A group of people holding hands in a circle formation
05
Best-in-class Security

Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.

A knight holding a large key and shield
06
Web & Mobile App

Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.

A person examining their mobile phone
01
Rapid Email Response

Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.

smart-automations.svg
02
Centralized Casework

Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.

A timeline illustration with multiple icons at the bottom
03
Inbox for Everything

Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface.

A person taking calls with speech bubbles around them
04
Smart Tagging

Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.

A group of people holding hands in a circle formation
05
Best-in-class Security

Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.

A knight holding a large key and shield
06
Web & Mobile App

Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.

A person examining their mobile phone

Our Town Hall

ARPA_Blog_FeatureImage.jpg
May 24, 2022
Blog
Resource
Using ARPA to Improve the User Experience of Government
State and local governments are using ARPA to improve the user experience of government through better communication and more efficient service delivery.
3 crumpled pieces of paper on a green surface surrounded by yellow lined paper
May 24, 2022
Blog
Resource
5 ways elected officials can leverage a Constituent Relations Management (CRM) system
Learn how elected officials are leveraging Constituent Relations Management systems to establish more meaningful engagement in their districts.
A mobile phone on an orange background with the Indigov website opened
Mar 22, 2022
Blog
Product Update
Create engaging newsletters and get ahead of your communications calendar in 2022
We’re rolling out new features to help you hit the ground running and make this the best year yet for constituent communications.
ARPA_Blog_FeatureImage.jpg
May 24, 2022
Blog
Resource
Using ARPA to Improve the User Experience of Government
State and local governments are using ARPA to improve the user experience of government through better communication and more efficient service delivery.
3 crumpled pieces of paper on a green surface surrounded by yellow lined paper
May 24, 2022
Blog
Resource
5 ways elected officials can leverage a Constituent Relations Management (CRM) system
Learn how elected officials are leveraging Constituent Relations Management systems to establish more meaningful engagement in their districts.
A mobile phone on an orange background with the Indigov website opened
Mar 22, 2022
Blog
Product Update
Create engaging newsletters and get ahead of your communications calendar in 2022
We’re rolling out new features to help you hit the ground running and make this the best year yet for constituent communications.