The efficiency of customer service meets the next generation of gov
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With Indigov's constituent relations tool, elected officials can respond and reach out to each constituent with a message that matters.

Reduce response time.
Improve engagement.

Avg. staff response times

Over the past 15 years, government officials have seen an explosion in incoming requests. New digital channels make it hard to keep pace, and constituents expect an increasing level of engagement. We built Indigov to solve this problem and help our democracy scale better.

an octopus handling communications
an octopus handling communications

We are where you are

Indigov’s clients span 35 states and 2 territories
Map with pinpoints of where our clients are based
What our clients are saying
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State Representative
"Indigov has been extremely helpful during my first months in office. As a new member, making sure the residents in my district are getting the help they need is crucial. Indigov has made it easier for my staff to keep track of cases and follow up with those in need of assistance."

How it works

01

Rapid Email Response

Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.

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02

Centralized Casework

Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.

A timeline illustration with multiple icons at the bottom
03

Inbox for Everything

Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface.

A person taking calls with speech bubbles around them
04

Smart Tagging

Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.

A group of people holding hands in a circle formation
05

Best-in-class Security

Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.

A knight holding a large key and shield
06

Web & Mobile App

Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.

A person examining their mobile phone
01

Rapid Email Response

Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.

smart-automations.svg
02

Centralized Casework

Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.

A timeline illustration with multiple icons at the bottom
03

Inbox for Everything

Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface.

A person taking calls with speech bubbles around them
04

Smart Tagging

Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.

A group of people holding hands in a circle formation
05

Best-in-class Security

Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.

A knight holding a large key and shield
06

Web & Mobile App

Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.

A person examining their mobile phone

Our Blog

Jan 31, 2023

State and Local Government Technology Trends for 2023

State and local governments across the country are adopting digital solutions at an accelerated rate as legacy communications and constituent management tools are becoming increasingly inconvenient.
Jan 26, 2023
Blog
Resource

Tips and Templates for Constituent Relationship Management RFPs

Here are 3 tips (and a complete Request for Proposal template) to help governments procure a CRM solution.
Jan 23, 2023
Blog
Indigov University

How to Promote Citizen Engagement in Local Government

Towns and cities with high civic engagement have a higher quality of life and can solve local issues better.
Jan 31, 2023

State and Local Government Technology Trends for 2023

State and local governments across the country are adopting digital solutions at an accelerated rate as legacy communications and constituent management tools are becoming increasingly inconvenient.
Jan 26, 2023
Blog
Resource

Tips and Templates for Constituent Relationship Management RFPs

Here are 3 tips (and a complete Request for Proposal template) to help governments procure a CRM solution.
Jan 23, 2023
Blog
Indigov University

How to Promote Citizen Engagement in Local Government

Towns and cities with high civic engagement have a higher quality of life and can solve local issues better.