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Respond, reach out, and keep track of what your constituents care about.

People sitting and working on their laptops

Choose a schedule that works for your lifestyle. Work from wherever you call home in the United States. 

Flexible & Remote-First

Manage calls, emails, webforms, and social media all in one window. Auto-sort out-of-district mail so you don’t miss a constituent’s request for help. 

Never miss an important message

Build constituent communications starting with polished templates, customize with drag-and-drop elements like survey questions, personalize with contact merge fields, and add official signatures.

Constituent Communications

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Indigov websites give constituents what they need when they need it.

Constituent First

Track what events and policies people are writing about, and their positions. 

An Inbox for Everything

Indigov fully integrates with constituent data services so you can quickly and easily gain insights about your communities and strategically deploy your outreach.

Full Data Integration

Build and maintain a library of pre-approved replies for every hot-button issue that will automatically deploy when a relevant message is received. 

Advanced Auto-response 

When a person sends a request to your office, you can see their contact information and all of their past interactions with your office at-a-glance.

Constituent Profiles

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Send messages to constituents based on characteristics such as their profession or neighborhood.

Reach the Right People

Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.

Rapid Email Response

Constituents can easily find and access the services that your office provides.

Interactive Service Menu

A single inbox ingests and sorts every type of message including calls, emails, snail mail, webforms, and social media. Then manage it all from the exact same window. 

Inbox for Everything

Our full-time, U.S. based support team is highly responsive and quickly accessible via phone, text, email, or the Ask Abe live chat feature on the platform.

Experienced & Responsive Support

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Understand when people are contacting you, by day and time.

Communications by Channel

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Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.

Centralized Casework

The platform empowers staff to pull contact lists, personalize messages, and schedule sends — with easy-to-use features that make onboarding fast and efficient.

Do More with Less

We believe in equitable compensation, and practice what we preach. In addition to a competitive base salary, you can expect a 401(k), cost of benefits covered at 100% and equity.

Competitive Compensation

Check back with constituents who voiced their concern for an issue and tell them what you are doing to help.

Establish a Cadence

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Agency contact information is at your fingertips. Reach out to get the information and status updates you need.

Collaborate with Agencies

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Batch and respond to emails from advocacy groups in just a few clicks.

Triage High-Volume Emails

Powerful auto-sorting and auto-response capabilities massively accelerate responses to both CWC advocacy mail and unique constituent messages. 

Reply to High Volumes with Ease

Keep your team on message with official responses to common constituent concerns.

Draft & Approve Responses

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Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface. 

Inbox for Everything 

Indigov's constituent communication templates help your office produce trusted .gov, mobile-friendly messages with your own official branding and email domains, with industry-leading deliverability.

Deliver with Confidence

Track key metrics that are essential to your goals. Share engagement statistics with your constituency to show them you’re listening.

Report on your Success

Present key resources and help articles that answer constituent questions before they ask.

Useful Information

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Take a break to rest, recharge and refuel with our unlimited time off policy. Use your unlimited PTO to take care of yourself, your family, volunteer or vote!

Unlimited PTO

Our consultative approach to client success includes a dedicated Indigov representative to assist with goal-setting and strategy coaching.

Client Success Manager

Produce design-forward newsletters and emails in minutes.

Branded Newsletters

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Casework sometimes requires many calls and emails to the constituent and agency. See it all in one convenient place. 

One Source of Truth

Quickly access detailed records of every interaction with a given constituent complete with correspondence, demographic information, staff notes, and all actions taken on their behalf.

Average response time and activity by team or by person. 

Team Performance

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Comprehensive insurance plans for you and your family. Flexible spending accounts to cover medical and dependent care, paid parental and family leave and a wellness stipend.

Health & Wellness

Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.

Smart Tagging

Access a searchable database of your residents complete with all available contact information. Pull email and mailing lists based on demographics or location for stronger proactive outreach.

In-depth District Data

View active cases at-a-glance, delegate new ones, and evaluate performance to identify blockers and continually improve operations.

Help Managers Manage

Track insights about community engagement, including how you compare with other local government offices, all within the government communications platform.

Engagement Insights

Check Indigov on the go with an easy-to-use app with full functionality that helps field staff do their jobs in real-time from wherever they may be.

Dedicated Mobile App

Update pages, add new content, images, audio, video and more without a developer or graphic designer.

Easy to Edit

We believe that our employees should be key stakeholders in our company. Employees at all levels receive generous options packages designed to ensure they feel ownership.

Company Ownership

Indigov happily provides unlimited training and resources both hands-on and virtual so that you can quickly get new or seasonal staff up and running.

Unlimited Staff Training

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Constituents can easily connect to your office or send you a message.

Stay In Touch

Make it easy to build and deliver a strong proactive messaging strategy with a drag-and-drop newsletter and email templates perfectly optimized for every device.

Optimized Newsletter Builder

Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.

Best-in-class Security

Using Indigov datasets, update people who you know care about specific issues on new legislation and programs that matter to them.

Personalized Content

Use in-depth district data to send micro-targeted updates and news. Increase engagement by reaching out to people with content they actually care about.

Strengthen Proactive Communication

Create and save audience lists from your own data, or use filters that pull from Indigov’s constituent database.

Build Your Audience

Everything you need to manage casework, can be done entirely within Indigov. All information and correspondence related to a request is neatly organized in a continuous ticket. 

Stay on Top of Casework

Our security experts and threat monitoring tools ensure that your office is protected 24 hours a day.

Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.

Web & Mobile App

You don’t need a VPN to use Indigov! Staff can quickly and securely access Indigov’s cloud-based platform from anywhere. 

No VPN needed

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Bring your full self to our community of #indigratitude, game nights, hackathons and lunch & learns. Join Slack channels to share your favorite #dankmemes, #jamz and more.

.css-1msjh1x{font-style:italic;}Respond, reach out, and keep track of what your constituents care about.

Respond, reach out, and keep track of what your constituents care about.