Reduce response time.Improve engagement.
Avg. staff response times
Over the past 15 years, government offices have seen an explosion in incoming requests. New digital channels make it hard to keep pace, and constituents expect an increasing level of engagement. We built Indigov to solve this problem and help our democracy scale better.
We are where you are
Indigov’s clients span 35 states and 2 territories
How it works
Rapid Email Response
Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.
Centralized Casework
Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.
Inbox for Everything
Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface.
Smart Tagging
Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.
Best-in-class Security
Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.
Web & Mobile App
Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.
Rapid Email Response
Is your inbox flooded with messages about the latest news event? Indigov helps your team triage and respond to mass email automatically, so you don’t miss the messages that matter.
Centralized Casework
Constituents don’t always know who to ask for help. Your team can connect them to the people and services they need, and track each case until it is closed.
Inbox for Everything
Emails, webforms, scanned mail, social and phone calls. Receive and respond to all types of communication in one simple interface.
Smart Tagging
Know more about your constituents with an intelligent tagging system that keeps your data clean and helps you reach out to people about the topics they care about.
Best-in-class Security
Leveraging encryption and security standards trusted by over 120,000 companies, federal and state government agencies.
Web & Mobile App
Manage cases and correspondence in the field with an award-winning downloadable mobile app that ensures you always have access.
Our Blog
Email Strategy for Government: Tips for Success
A report card for U.S. elected officials — who failed and who passed?
How Montgomery County is making innovation part of its DNA
Email Strategy for Government: Tips for Success
A report card for U.S. elected officials — who failed and who passed?